Privacy policy

Information we collect

• Contact, shipping, billing, and order information you provide.
• Account, wishlist, review, return, and Customer Care activity.
• Device, browser, and security data needed for performance and fraud prevention.
• Marketing consent, source, timestamp, and unsubscribe state.

How we use it

We use information to provide checkout and fulfillment, communicate about service activity, prevent fraud, process returns, improve the store, meet legal obligations, and send marketing only where permitted.

We do not sell raw card data and never receive a full card number or CVC from Stripe-hosted payment fields.

Service providers

• Medusa and hosting providers for commerce infrastructure.
• Stripe for payments and fraud controls.
• Shipping and fulfillment providers for delivery.
• Resend for transactional email and Kit for consented marketing.
• Hosting, storage, and search providers needed to operate the store.

Retention and choices

We retain order and tax records as required, and keep other information only as long as necessary for its purpose, security, disputes, and legal obligations. You may ask to access, correct, export, or delete eligible information by contacting Customer Care.

Marketing email includes an unsubscribe link. Transactional order messages continue when needed to provide a purchase.

Contact

Privacy requests can be submitted through the contact page. We may need to verify control of the relevant email before releasing or changing personal information.